</ifrhttps://na-ab10.marketodesigner.com/m?explictHostname=app-ab10.marketo.com#ame></noscript> <!-- ****** Google Tag Manager (noscript) end ****** --> <div id="icform-all-wrap"> <!-- #header start --> <header id="header"> <div id="header-inner"> <div class="glnavi-logo"><a href="https://www.intercom.co.jp/"><img src="/rs/532-FCI-500/images/logo-intercom-r.svg" alt="株式会社インターコム （interCOM）" class="svgimg"></a></div> <!-- <nav> <div class="glmenu-wrap"> <ul> <li><a href="https://www.intercom.co.jp/products/">商品一覧</a></li> <li><a href="https://www.intercom.co.jp/exhibition/">イベント・セミナー</a></li> <li><a href="https://www.intercom.co.jp/support/">サポート</a></li> <li><a href="https://www.intercom.co.jp/company/">会社情報</a></li> <li><a href="https://www.intercom.co.jp/recruit/">採用情報</a></li> </ul> </div> <div class="glmenusub-wrap"> <ul> <li class="glms-partners"><a href="https://www.intercom.co.jp/partners/">パートナー様向け情報</a></li> <li class="glms-contact"><a href="https://www.intercom.co.jp/contact/">お問い合わせ</a></li> <li class="glms-member"><a href="https://www.intercom.co.jp/member/">会員サイト(商品ユーザー登録)</a></li> <li class="glms-direct"><a href="https://direct.intercom.co.jp/" target="_blank" rel="noopener">オンラインショップ</a></li> <li class="glms-search"><a href="https://www.intercom.co.jp/search/">サイト内検索</a></li> </ul> <div class="remote-connect"><a href="https://www.intercom.co.jp/remoteconnect/" target="_blank" rel="noopener">リモート接続</a></div> </div> </nav> --> </div> </header> <!-- #header end --> <!-- #main start --> <main id="main"> <div class="contents"> <h1><img src="https://pages.intercom.co.jp/rs/532-FCI-500/images/webinar_remoteoperator-helpdesk-20260217.png" alt="電話では伝わらない製品・設備・現場の状況、手間なく即時に”見て把握”するには？ ～インストール不要、お客様のスマホカメラ活用で実現する新しいリモート支援～" class="img-rps-100"></h1> <div class="event-inner"> <div class="section-bm"> <div class="sns-btn-wrap sns-btn-wrap--right sns-btn-wrap--iconsize25 mg-b25-rps"></div> <p>2026年2月17日（火）に『電話では伝わらない製品・設備・現場の状況、手間なく即時に”見て把握”するには？ ～インストール不要、お客様のスマホカメラ活用で実現する新しいリモート支援～』と題しましたWebセミナーを行います。皆様、お誘い合わせの上、ぜひご参加ください。</p> <ul> <li class="ficon-link"><a href="#icform-wrap">Webセミナーのお申し込みはこちら</a></li> </ul> </div> <div class="section-bm"> <h2 class="hc">Webセミナープログラム</h2> <div class="mktoText" id="Program"><p>いまや、日常生活ではLINEなどのツールを通じて映像を簡単に共有できる時代となり、「言葉で伝えるより見せた方が早い」が当たり前の感覚として広がっています。</p> <p>一方で、製品・設備に関する問い合わせやサポートといった業務の現場では、依然として電話や口頭に頼った対応が主流のままです。<br /> 様々なユースケースにおいて、「できるだけ早く、手軽に"現場の画面を見たい"」というニーズは確実に高まっており、それに応える手段が求められています。</p> <p><b>＜例＞</b></p> <ul class="mg-b15-rps"> <li class="ficon-list">自動販売機や発券機の故障<br /> 現場を見なければ部品の特定ができず、無駄な出動や対応の遅れが発生してしまう。</li> <li class="ficon-list">家電の操作に戸惑うお客様のサポート<br /> 多機能化した製品の設定を言葉だけで説明するのが難しく、サポートに時間を要する。</li> </ul> <p>本セミナーでは、インストール不要でかんたんな操作により映像共有ができる「スマホカメラ共有」機能を中心に、従来の電話支援やWeb会議ツールとは異なる新しいリモート支援の形をご紹介します。</p> <p>実際の活用シーンを交えながら、現場の「困った」をどう解消していけるか、その具体的な活用の可能性をお伝えします。<br /> ぜひご参加ください。</p> <table width="100%" class="tableic-2"> <tbody> <tr> <th width="180" align="center">30分</th> <td> <p><b>電話では伝わらない製品・設備・現場の状況、手間なく即時に"見て把握"するには？<br />～インストール不要、お客様のスマホカメラ活用で実現する新しいリモート支援～</b></p> </td> </tr> </tbody> </table></div> </div> <div id="icform-wrap"> <h2 class="hc">お申し込みフォーム</h2> <div class="mktoSnippet" id="Stepbar"><ol class="flow stepBar step2"> <li class="step support-step1 current">1.必要事項入力</li> <li class="step support-step2">2.送信完了</li> </ol> <!-- <div class="form-info-header"> <table width="100%"> <tbody> <tr> <td class="text-area"> <div class="msg-intro1">下記の項目を入力し、送信してください。</div> <div class="msg-intro2">個人情報保護のため第三者に傍受されないようにSSLサーバー証明書を導入しています。</div> </td> <td class="seal-area"> </td> </tr> </tbody> </table> </div> --> <!-- <div class="form-info-header"> <table width="100%"> <tbody> <tr> <td class="text-area"> <div class="msg-intro1">下記の項目を入力し、送信してください。</div> <div class="msg-intro2">個人情報保護のため第三者に傍受されないようにSSLサーバー証明書を導入しています。</div> </td> <td class="seal-area"> </td> </tr> </tbody> </table> 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MktoForms2.setOptions({baseUrl:"/js/forms2/"}); var isDev = false; if(isDev && window.console && window.JSON){ console.log(JSON.stringify(formDescriptor, null, " ")); } formDescriptor.lpId = 19869; var form = MktoForms2.newForm(formDescriptor, function (form){ var lpFields = {"lpId":19869,"subId":14,"munchkinId":"532-FCI-500","lpurl":"\/\/pages.intercom.co.jp\/webinar_remoteoperator-helpdesk-20260217.html?cr={creative}&kw={keyword}","followupLpId":19871}; var pageFields = MktoForms2.getPageFields(); form.addHiddenFields(lpFields); form.addHiddenFields(pageFields); if(window.mktoPreFillFields){ form.setValuesCoerced(mktoPreFillFields); } if(!form.EnableDeferredMode){ form.render(); } }); })() </script> <noscript> <form class='mktoForm mktoNoJS'> <input type="hidden" name="formid" value="10563" /> </form> <p>Please enable Javascript to view this form.</p> </noscript> </span></div> </div> </div> <div class="section-bm"> <h2 class="hc">関連商品</h2> <div class="mktoText" id="Product"><table width="100%" class="tableic-2"> <tbody> <tr> <th width="180" align="center"><a href="https://www.intercom.co.jp/remoteoperator/helpdesk"><img src="/rs/532-FCI-500/images/logo-rohd.svg" width="156" height="30" alt="RemoteOperator Helpdesk" /></a></th> <td>離れた場所にあるPCやサーバーをインターネット上で安全にリモートコントロールできる企業向けの日本製クラウドサービスです。<br /> 情報システム部門の社内ヘルプデスクやシステム会社のお客様サポート、無人のサーバー・システムメンテナンスなどを会社の自席や自宅から行えるようになるため、迅速な解決を実現します。<br /> また、操作制限など運用ポリシーの設定やライセンス利用状況のリアルタイム表示など管理者が安心して利用できる管理機能も充実しています。</td> </tr> </tbody> </table></div> </div> <div class="section-bm"> <h2 class="hc">開催概要</h2> <table class="tableic-2"> <tbody> <tr> <th width="180" align="center">名称</th> <td>電話では伝わらない製品・設備・現場の状況、手間なく即時に”見て把握”するには？ ～インストール不要、お客様のスマホカメラ活用で実現する新しいリモート支援～</td> </tr> <tr> <th width="180" align="center">日時</th> <td>2026年2月17日（火）14：00～14：30</td> </tr> <tr> <th width="180" align="center">主催</th> <td>株式会社インターコム</td> </tr> <tr> <th width="180" align="center">会場</th> <td>Web（Zoomを使用します）</td> </tr> <tr> <th width="180" align="center">参加費</th> <td>無料（事前登録制）</td> </tr> <tr> <th width="180" align="center">定員</th> <td>50名（先着順）</td> </tr> <tr> <th width="180" align="center">参加方法</th> <td>お申し込み確認後、セミナー参加URLなどをメールでご案内します。</td> </tr> </tbody> </table> <small><span class="textindent"><span class="c-at">※</span>同業他社様からのお申し込みはお断りさせていただく場合があります。あらかじめご了承ください。</span></small> </div> <div class="section-bm"> <h2 class="hc">お問い合わせ</h2> <div class="mktoText" id="Contact">株式会社インターコム 営業部<br /> TEL：03-4212-2775</div> </div> </div> </div> <!-- <div class="breadcrumb-wrap"> <ul> <li><a href="https://www.intercom.co.jp/">ホーム</a></li> <li><a href="https://www.intercom.co.jp/exhibition/">イベント・セミナー</a></li> <li>電話では伝わらない製品・設備・現場の状況、手間なく即時に”見て把握”するには？ ～インストール不要、お客様のスマホカメラ活用で実現する新しいリモート支援～</li> </ul> </div> --> </main> <!-- #global-footer start --> <footer id="footer"> <div id="footer-inner"> <div class="logo-space"> <div><img src="/rs/532-FCI-500/images/logo-intercom-j-w.svg" alt="株式会社インターコム" width="215" height="20"></div> <div 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